Customer Testimonials
Bought from California. Everything was handled professionally and with transparency over the phone and email. When I got there, I was picked up at the airport, sign sealed, and on my way within two hours. Wonderful experience.
Peterson Chevrolet Buick Cadillac were helpful, insightful and went the extra mile to get me the most discount possible. Our interactions were respectful and informative. If this is how they treat their customers, it won’t matter what brand of vehicle you purchase you will get great care in your shopping experience!!
Salesman Adam was a pleasure to deal with. They were up front about everything. Even finance was a pleasure to deal with. I will be back
I was treated promptly and respectfully throughout my visit.
They always keep good records of previous service and give recommendations of other services that might be due. Some times can be busy for routine maintenance, so good to check again before you go in. Would have been nice to get a call this time and I would have rescheduled. Waited 2 hrs for scheduled oil change. Wes Clark
In and out…great experience.
I bought my truck from them and they gave me a free oil change. The service process was awesome! Dropped off in the morning and they gave me a ride to my work. In the afternoon after work they were great to pick me up to get my truck. Best service process I have ever had. Thanks again!
😃Sales is great and service people great
Awesome customer service! Job done right!
Rick up front as a greeter is an awesome guy and Debbie was fantastic! Appreciate the service techs that got my truck ac fixed in just one day.
What a great experience it was to do business with them! Matt Faulkner went above & beyond in meeting my needs!
Very efficient and friendly at service desk. Finished in a reasonable time. Great!
Great service from the service department and the parts department. They were fast, efficient and really cared about the costs and scheduling of the work I needed done. I will always go to Peterson’s. Buyer beware that Kendall in Nampa was 3 times higher for parts and shop rates!! $269 total at Peterson and they tried to gouge me for $649 at Kendall. Same parts were $113 at Peterson and $ 386 at Kendall (same GM part numbers too)
I recently purchased a new Cadillac from Peterson. Adam was great to work with. He kept in touch regarding the delivery of my vehicle and was thorough when it came time to sign paperwork. Purchasing cars in the past has been a nerve wracking process but the team at Peterson made it a great experience.
My husband and I just bought a new 2024 Blazer EV from Peterson and I have to say, the service we received was amazing. Andrew did a great job at explaining all our different options and payments. We never felt pressured or rushed and that honestly made all the difference. RC did our financing and he was super quick and very personable. We’ve bought from Peterson in the past and will always recommend them!
They get right on the work when you take your car in for appointment and get it right. I know what I’m getting at Peterson.
Great time purchasing my first car! Sawyer & his team made me feel cared about & looked after. They were able to make me a deal I couldn’t refuse & I couldn’t be happier!
Great experience here and Sawyer made the sale by bringing the car to our house to view with our busy schedule! Highly recommend.
Recently bought a preowned Golf GTI from Peterson. I’ve had plenty of experiences at many different car dealerships over the years, but this one was phenomenal. Easy experience, sales associates truly care about your experience and never pushed or used aggressive sales tactics. (I’ve experienced this elsewhere in Boise). The level of service from everyone I interacted with was top notch. I’d easily recommend a Peterson dealership to anyone in the market for a car. Nice job everyone!
Had a very good experience, a very friendly family environment! We are happy with our new truck!
Outstanding dealership!! Very customer oriented and provides outstanding service both in service/maintenance and car purchase process. My go to dealership in Boise ID.
Peterson did a great job of servicing my truck and in timely fashion.
The people that work here create a great environment! They made it quick and easy to get my dream ride! Thanks for your help!
Oil change on walk-in day. Complete in 2 hours. Thanks
We had an awesome experience buying our 2024 XT5 from Tony last week! He was engaged and informed, and he made the entire process easy and comfortable. This is the second vehicle we’ve purchased from Peterson Chevrolet Buick Cadillac and both times, it’s been a 10/10! Thanks, Tony!
I purchased my Buick enclave from them in 2021 had a great buying experience.. My check engine light came on and air conditioner stopped working so I took it in 4/10/2024 they diagnosed everything that was wrong and thank god I purchased the extended warranty it was covered and Peterson Bros mechanics got my car running like brand new again... I'm so thankful and again another great experience with Peterson brothers!! I highly recommend them for all your car needs😁and Debbie Hartwell for getting all my extras for me!
Excellent service experience! Fast, efficient and reasonable.
Our salesman Rob was extremely knowledgeable. He was also on top of digging into build sheets and delivery dates so we were well informed.
First time using the service department here, and had a great experience. Will definitely be back!
Tony & the whole staff that I worked with were great, I would definitely recommend Tony & the staff
Didn’t think it was possible to get out of the death trap I was driving, well I was wrong and sawyer from Peterson’s Chevy got me out of my death trap and into a new 22 Chevy 1500 with everything I was looking!!! And at the payment I needed to be happy, plus he delivered it to me in McCall Idaho, thank again guys and I appreciate it
I can’t recommend enough checking out Peterson Chevrolet. Bob was my sales person. If I could do it all over again, I’d go with Bob every time. You can’t go wrong with any of the sales people there though. I was not the easiest customer to please with some of my expectations, but Bob and the staff made it so easy despite me being difficult at times. Finance was a breeze. I’ve never dealt with a transaction like this with as much transparency. I will be doing business with them again. Thank you, Bob!
Great service from everyone I was in contact with! Done in a reasonable time and they washed my car!
I was very happy with my out of state purchase of my AWD Lyriq in Jan 2024 at Peterson Cadillac in Boise, and dealing with Jim D my sales person. He even picked me up at the airport. The entire process was seamless & I just wanted to pass along my recent buying experience. I would definitely purchase from Peterson dealership again, if ever given the opportunity in the future.
I highly recommend Peterson Chevrolet Buick Cadillac. 🌟🌟🌟🌟🌟. Ashley went above and beyond to get my car fixed and returned in a timely matter.
Can't say enough good things about this place, took my truck there for service for the 1st time and without an appointment, not only were they able to find me a free slot on their busy day but they helped me with great customer service and quality work, my one and only place for future maintenance on my truck, Ashley was great!
Always have had nothing but exceptional experiences here. Bring my vehicle in for service every time and they are more than helpful. They don’t pressure you into any “extras” you don’t need and prices are very reasonable. Look forward to many more experiences here. 5 stars.
Hands down most amazing service team in the valley! 5 stars every time! ⭐️⭐️⭐️⭐️⭐️
Bought my new-to-me, well-taken care of, low mileage 2015 Chevy Colorado from PCBC last year and I LOVE, LOVE, LOVE it! I also bought the lifetime oil change service (oil, lube, & filter). So worth it! Great value on quality vehicles and outstanding service. Who could ask for more?
Absolutely love the truck I purchased here! Big shout out to the finance team for getting me a sweet deal and to High Country Accessories for making my dream truck perfect!
I had a great experience with Peterson Chevrolet. The salesman Tucker he went above and beyond to help me get my new truck. The Truck was located at the Toyota dealership and you helped me through the whole process. Thank you again Tucker.
Our experience was fantastic! Matt was very accommodating and answered all our questions. Financing was easy and every charge was explained clearly. I highly recommend Peterson Chevrolet!
Received great service. Had a list of several things that needed attention on my 2004 Tahoe and was able get them taken care of that same day. Was immediately notified when it was done. Staff was very nice
What a great experience we had with my wife upgrading her car!! Tony was amazing and went to work for us and made it happen!!!
Our service advisor, Ryan, was great. We had been waiting for a part and he kept us up to date and got us scheduled quickly once it came in.
Man, did Justin go to work for me. The 1st truck we were waiting for to show up got totalled during transport. They had another truck similar to ours (just a slightly different color but equipped better) with in a few days for us. We will be going back for our next purchase .
great service every single time!
Thank you, Megan and the Peterson Service team for taking good care of our vehicles these last 9 years. Keeping my 23 year old Chevy truck running like new.
I had my Buick Envision serviced there today, and was very pleased with their personnel, who were very polite and helpful. They completed the service in a timely manner, I didn’t have to wait long! The waiting area was very comfortable and spacious, and even their complimentary coffee was good! I was impressed😊
I recently had my vehicle serviced at Peterson Chevy in Boise, and the experience was exceptional. The service department staff demonstrated expertise, efficiency, and excellent customer care. They addressed my concerns promptly and kept me informed throughout the process. The work performed on my vehicle was top-notch, and I felt confident in their expertise. The cleanliness and organization of the service area also stood out. I highly recommend Peterson Chevy's Service Department for their professionalism and commitment to customer satisfaction. Five stars without a doubt!
I will always come back with my vehicle to this dealership! I love bringing my car in to get serviced!! The staff are very helpful and friendly! I highly suggest to trust this dealer with your vehicle!!! Overall the entire experience was amazing!!!
The service department is awesome and very honest people highly recommend this place they take good care of your car needs. Thanks again for everything
Just bought a vehicle this afternoon fromBob West. He did a great job. Very good experience! Mike the Finance Manager was also a pleasure to work with. Very smooth vehicle purchase. If you are looking for a Chevy or Cadillac, definitely ask for Bob West!
I highly recommend anyone to purchase their next vehicle from Peterson Chevrolet and ask for Crystal Theroux. She was fantastic to work with and took the time to answer all of my questions. I live out of state, she made the whole process very easy for us. Love our new vehicle!! Could not be happier!!! Thanks Crystal!!!!!
Grant saw my problem and went out of his way to see that my car was repaired as quick as possible. I was impressed.
Best prices around, great service,Gary and Ana did a great job
fast service friendly customer service
Liked the shuttle service. Debbie handled my service visit both times and did a great job. Got me in and out as fast has possible.
Great work Sara and Adam!
I found a truck that was listed on marketplace. I’d never bought a vehicle from a distance before and I don’t frequent car dealerships but I had a great experience. I flew in the next day to buy the truck and was picked up from the airport after hours while the sales team waited and worked after hours to get my purchase completed and I could be in the road the next morning. I really appreciated that courtesy.
I had a service appt last week and Ryan was awesome! Answered all my questions, professional, and great customer service. They even finished about 45 minutes faster than originally estimated!
I highly recommend Petersen Caddilac service! Adam was very professional, very knowledgeable and went above and beyond to assist me with a new battery. They were fast, accommodating and friendly!
Jayce was great with his patience and knowledge. After we decided to purchase our vehicle, the paperwork process took a little longer than we expected. Other than that, very satisfied with my experience.
It’s been in and out with quick service and great people helping.
Great people. Very easy transaction
No pressure great people great cars no hassle
10/10 would recommend 👏👏👏
My service manager Adam does a great job for keeping me informed and reminding me to service my vehicle on time. I work with Megan for my tire rotation and oil service. always impressed with the professionalism and positive attitude of these two!
We had a great buying experience at Peterson with Jayce. We knew what we wanted. He was straight forward, no BS! Easy to work with and finance was a breeze. Thank you. Highly recommended!
check in with Megan good ready at time of appointment. all bell whistle reset .
Shannon Byrne and the entire Peterson Chevrolet staff helped us through our lease ending process. Then, help us get into our beautiful new 2024 Chevrolet Silverado 2500HD. If you need a new or use vehicle, head to this dog friendly dealership!
Ryan S. and team did a wonderful job getting me back on the road. I really appreciate Ryan and his teams awesome customer service. Thank you Ryan S. And team.
Paul Serrano at Peterson Chevrolet helped me buy my dream car and treated me like family!!! Building relationships in business is so important to me. I am so happy with the services I was provided and Paul is a rockstar in the industry!!!
Friendly service. Fair pricing. Beautiful facility. Quite an upgrade from the Nash dealership on Main Street in the late 50s
Megan in service was awesome!
Timely service and friendly staff; works for me!
Justin Law was amazing! No pressure, just the facts. We drove 600 miles to get our new 2023 car. He was attentive, knowledgeable, and thorough. If you need a car, go to Justin!
Amazing experience! Flew from Montana to get a car from them. Bob West was amazing throughout this whole process! I highly recommend Peterson Chevrolet!
Peterson Chevrolet is always great to work with. They have very polite and knowledgeable staff. Thanks Peterson!
Professional, courteous, knowledgeable. A combination that is hard to beat. Highly recommended.
For more than 20 years we have trusted Peterson Chevrolet with the maintenance and repair of our vehicles. Debbie in the service department is a credit to the Peterson Chevrolet company. She is thorough, polite and helpful every step of the way. We leave there knowing our vehicles are good to go and have been serviced or repaired properly. Many people complain about the high cost of dealership maintenance and repair. I have a great deal of confidence in knowing it will be done RIGHT the first time. For car maintenance and repair, that means everything to us. Thank You Peterson ...
After trying to buy a pickup in Vancouver WA and learned how bad dealer can be I decided to cross the border. I ended at this place and that was a huge difference. Very nice people. Sarah was excelent. Quick and painless deal. Car was detailed for me. Thank you Sarah thank you Peterson chevrolet dealership.
Thanks bob for the great experience. It was a pleasure working with you and the staff. You all made the experience enjoyable.
Andrew in the accessories department has been AWESOME to work with!! Thanks for taking care of me! I recommend Peterson Chevrolet.
Ryan and the Service Department took care of our Suburban when we broke down while visiting family in Boise. Despite a very busy schedule, they helped get our car back to us in just a couple days so we could get back on the road and get home.
The service staff at Paterson Chevrolet, Debbie specifically, helped fix my new-to-me Colorado that I got from Carmax. I was worried with it being a used truck but they were able to coordinate billing with the seller. Thanks for your help.
Very friendly environment
Josh was awesome and professional. He wasn’t pushy and gave time to find a second truck for comparison. Josh was always responsive to my calls/texts with questions and made the whole process seem less.
This was by far the best experience I have ever had buying a vehicle. I live about 8 1/2 hours away in Washington state and found a used Silverado high country that I loved so I worked out a deal over the phone, with Claire but she was going to be off the next day so passed it on to one of her coworkers, got the financing going and the next morning I hopped a flight out from Seattle. And huge shout out to Shannon! She came in on her day off to pick me up from the airport and when we ...
The most important part was the friendly and helpful atmosphere. Questions answered and support given. Looking forward to driving a new pickup!!
Great New Service Management has Completely Turned this place around. Faster Service with a staff that Really Go Above & Beyond. I’m glad that I’ve come back !!! Thank You John Hahn, Adam Burton & Nathan .. Great Communication is Making this a Pleasant place to do All of my Vehicle Service !!!! Thanks KM Boise
Just had my truck serviced and experienced great customer service. I thought I had it scheduled today but it was next Monday. Ryan got me in, no questions asked! Appreciate the excellent customer service!
Salesman was very informative and knowledgeable about vehicle. He wasn’t pushy at all. He was very professional.
The first rate service and we really liked our sales guy, Jim. He went above and beyond to make our experience seem less.
Customer Service was excellent.
Got a 2023 Bolt EV, Bob West is amazing, the process was so smooth and simple. A wonderful experience start to finish. Highly recommend!
Got a 2023 Bolt EV, Bob West is amazing, the process was so smooth and simple. A wonderful experience start to finish. Highly recommend!
Everything was done to our satisfaction and we were made to very welcome
The service department is truly exceptional with providing service. I was able to make an appointment to have my oil changed and tires rotated the following afternoon. They had some cancellations and called to let me know I could come earlier if I wanted to. The work was completed in under an hour.
Very positive experience. Bob was attentive and very helpful and friendly. I recommend their storep